Refund Policy
At Movira, we are committed to providing high-quality courses and services that meet the expectations of our valued customers. However, we understand that there may be situations where a refund is necessary. Please read our refund policy carefully to understand your rights and the procedures involved.
Eligibility for Refunds
- Refund requests must be submitted within 14 calendar days from the date of purchase.
- Refunds are available only for courses or services that have not been fully accessed or completed.
- Any attempt to claim a refund after full course completion may not be eligible.
- Promotional discounts or special offers may have specific refund terms; please review the applicable conditions before purchase.
Non-Refundable Items
- Access to downloadable resources, templates, or materials that have been fully delivered.
- Personalized services or consultations that have already been provided.
- Any purchase made through third-party platforms, unless explicitly stated.
Refund Request Process
To request a refund, please follow these steps:
- Contact our support team using the details below.
- Provide your purchase receipt, course name, and reason for the refund request.
- Our team will review your request and respond within 5–7 business days.
Refunds will be processed using the original payment method. Depending on your bank or payment provider, it may take 5–10 business days for the refund to appear in your account.
Contact Information
If you have any questions regarding our refund policy or need assistance with a refund request, please contact us:
- Phone: +39 0378 7573663
- Email: [email protected]
- Address: Via Evangelista Torricelli, 22, 20831 Seregno MB, Italy
